studentuniverse refund policy

Eligibility, Joining, and Website Information. Always free! Please refer to your airlines policy for more details on when your credit has to be used by. If your airline does appear to . Yes, your travel credit is good for the same airline as your original flight. There are also plenty of travel deals available to all young people (18-25 year-olds). 198 User Reviews. Without derogation of the obligation to arbitrate, any court proceedings relating to a Dispute, including but not limited to confirmation or vacatur of any arbitral award, shall be conducted exclusively in the state or federal courts sitting in Boston, Massachusetts. Please check that your passport is valid for 6 months or longer than your intended travel time. The construction, validity, and performance of these Terms and any disputes between the parties shall be governed by and construed according to the laws of the Commonwealth of Massachusetts, without giving effect to its conflicts of law principles, and any federal laws applicable therein. You should also confirm departure times for each onward flight. Please note that this does not mean that your order has been accepted. Transport and accommodation providers have differing cancellation policies and rules. If we, or the travel service provider identified on your ATOL certificate, are unable to arrange or provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. And in case you didnt know, you dont have to be a student to book on StudentUniverse. The merchant should process the refund through the same technology used to make the original sale. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. If you have a layover, you should check if there are transit requirements for that country as well. If your booking (or part of it) is ATOL protected, we, or the travel service provider identified on your ATOL Certificate, will provide you with the booking service and arrange the travel services as listed on the ATOL Certificate (or a suitable alternative). Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). No. If payment is not received from the issuer for any reason, you agree to pay us all amounts due immediately on demand. If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. To verify your current enrollment status we may need to contact your university or college. We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. Any claims that may fall under the relevant travel protection policy must be submitted directly to the insurance company identified in the policy. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts not listed will not be ATOL protected. last updated: June 29, 2021. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. Well be with you within a few days. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. If this is not the case, you must let us know. Some US states are also requiring COVID tests for travelers to enter. If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways. You should be able to view your travel credit in the "My Wallet" section of your account when logged into our site. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). All such terms and conditions (including limitations of liability) apply to these Booking Conditions and, accordingly, a reference to these Booking Conditions shall mean the terms and conditions set out herein as well as all terms and conditions of any provider of your travel services. However, some countries (Iceland, Greece, etc.) Some countries have reopened borders to international travelers, with guidelines or restrictions. It is strongly recommended that you communicate any complaint to the travel service provider in question as well as your travel consultant without delay. You authorise us to charge all amounts payable by you in relation to the services provided to the card designated by you. However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). Travel insurance is recommended for all bookings. So call once, get in line and hang tight! In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). Bad. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). If we can't resolve your complaint, go to abta.com to use ABTA's simple procedure. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. Verify your student status to purchase exclusive student fares. If you would like us to petition to the airline for a special request, we will advocate on your behalf. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. Without this, you can be denied boarding. If a student does cancel prior to the start of university classes, 100% of tuition and fees will be refunded.. Withdrawal or cancellation occurs on the calendar day that the . All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. We cannot guarantee the accuracy of any ratings set by accommodation providers. payment or sold at an inclusive or total price: (a) transport (b) Travelers are responsible for ensuring that they have all necessary travel documents and visas. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Some bookings and other products and services made available by StudentUniverse are subject to additional terms and conditions disclosed to the buyer during the order process. Regardless of the situation, we have to stick to airline policy. A refund must never exceed the original payment amount. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. We are a Member of ABTA, membership number W325X. Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. Any changes to the carrier after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. The relevant travel service provider, and not StudentUniverse, will be responsible to you for the provision of the relevant travel service. Your refund and remedy rights as set out in these Booking Conditions are subject to your rights under the Package Travel Regulations and the Consumer Rights Act 2015. Unfortunately if we cant reach you, our agents have to move on to help other customers. Most of these changes will be minor and we will advise you of them at the earliest possible date. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. StudentUniverse is not an insurance company. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Your legal rights in connection with the provision of individual services and third party arranged packages are against the specific provider and are not against us, except to the extent a problem is caused by fault on our part. How do I change or cancel my flight ticket? This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. you may have booked a United ticket that was operated by a partner airline). Airlines have been updating their policies regularly as the situation is changing. If the credit card is declined, you guarantee that you will settle any amounts owing to StudentUniverse immediately by money order or payment in cash. We advise travellers to retain sufficient local currency to meet these charges. However, a travel ban DOES NOT mean that you are automatically eligible for a refund. https://travel.state.gov/content/travel.html, www.libertytravel.com/flights/baggage-fees.jsp, https://www.studentuniverse.com/about-us/privacy-notice. You should be aware that costs could increase closer to the departure date. Sometimes airlines provide us with fares we cannot display online, even to our members. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. StudentUniverse and/or its partners have the right to check a users student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. Your rights under your contract for travel arrangements will depend on the type of travel arrangement you book with us, which will be either a booking for package travel or for one or more individual travel services. If you don't see a credit there, but think you have one, just give us a call. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. Have I signed up before? Depends on the airline policy. Most airlines have issued one free change and you may be eligible to cancel for future credit. Youll be able to use it on StudentUniverse, for flights operated by that airline. Your travel credit will be added to your account as soon as the cancellation is processed, so almost immediately. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. The Community List is available for inspection at ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. Masks are now mandatory in airports, train stations and other ports of travel. 5 months later I am still trying to get my $900 back from this scam. Additional taxes and surcharges that cannot be pre-collected may be charged locally by car rental agencies, hotels or other suppliers. We will be fully responsible for the proper performance of the package as a whole. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. Most airline tickets do allow changes for a fee, plus any difference in fare. All terms & conditions of fares we advertise are noted at the bottom of the ad and should assist you in finding the price you're looking for. However, ***** policy allows rescheduling of your flights until September 2023. No, please dont! If your new flight is more expensive than your travel credit, you will be required to pay the fare difference at time of booking. StudentUniverse is not an insurance company and has no responsibility for the submission, payment, or adjustment of any insurance claims. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. Individual services and tour organiser packages. 1 et seq., and administered by the American Arbitration Association under its Consumer Rules. You can file an insurance claim through the company and wait to hear from them directly. No date changes are permitted outside of your tickets validity period. A package arranged by us will be a Travelers are responsible for ensuring that they have all necessary travel documents and visas. Sound good? When you Log in or Sign up, ensure you do so with the traveler's info. Log in (or join) to see if you are eligible. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. If you are traveling internationally on a roundtrip or one-way ticket, some countries have additional passport/visa requirements. To find the change rules for your flight ticket, look under the My Trips section of your account. Transport and accommodation providers have differing cancellation policies and rules. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. Search for the total number in your party and log in (or Sign up) as yourself. Please contact us by phone if you are having technical difficulties on our site. Sign up. If you would like us to petition to the airline for a special request, we will advocate on your behalf. This applies to future travel credit as well. Please check your airline's policy to see if you might be eligible for a refund. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. No compensation is payable in respect of minor changes. Our agents cannot enter these codes once an order has been placed online. Most airlines have issued one free change and you may be eligible to cancel for future credit. StudentUniverse does not guarantee that the prices of student plane tickets found on this website are the most competitive in the market. If you do not wish to cancel online we can help you faster if you provide as much information as possible when you reach out to us please provide the following information: Please dont! Most airline tickets do allow changes for a fee, plus any difference in fare. It is entirely at the airlines discretion to provide you with a seat on a later flight. All such means will be deemed sufficient to bind the parties to the terms and conditions of this Agreement. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. Are the prices I see on your site in U.S. Enjoy the discount! If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. Tuition and Fee Policies in the Event of Campus Closure. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). We accept most major debit and credit cards. Please note that carriers may be subject to change. 2013-2023 StudentUniverse. If that happens, we will not pay any booking cancellation or other fees or any accommodation, travel or other costs you incur because you are denied boarding, are unable to travel as scheduled or are otherwise unable to use your booking. Keep in mind that Basic Economy flights and partially-flown itineraries are not eligible for refunds. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). Search for the total number in your party and log in (or Sign up) as yourself. StudentUniverse is not an insurance company. DONT BUY REFUND POLICIES. We can arrange travel insurance for you or provide you with a quote or general information about the travel insurance options available to you. We strongly encourage you to check all dates, details and restrictions (including whether the booking is non-refundable, non-date-changeable or subject to cancellation and amendment fees). LAST UPDATED: March 3rd, 2023. Travel for less and live for more with deals, contests and more. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Many airlines are offering to waive change fees for flights booked in the next few . Refund Policy. No representation or description of the protection made by StudentUniverse to you constitutes a binding assurance or promise about the protection, and you agree not to rely upon any such representation. Tuition and Fees Refund Policy. Travel credit is stored on your StudentUniverse account for future use. All airline tickets must be issued in the name of the passport/photo identity holder. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. By purchasing a ticket from us, you give StudentUniverse explicit consent to contact your school to verify your current enrollment status. Log in to your account on our website and go to My Wallet to view your credit. Basic Economy . Occasionally a travel service provider may have to make changes to your original booking. You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. These are intended to give a guide to the services and facilities you should expect from your accommodation. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. In certain circumstances we or a travel service provider may be required to cancel your travel arrangements (for example, if the minimum number of travellers required for a tour or excursion is not reached or for reasons of force majeure, pandemic or epidemic illness or if you fail to pay the final balance by the due date). Your home country and destination country will likely have travel requirements. To find out if there is a fare difference . On occasion, refunds of payments for these services are justified, pertaining to non-use, equipment failure, or related reason. Alternatively you can ask us for copies. It is your responsibility to ensure you have the proper visas/documents. Under EU law (EC 261/2004) you have rights in some circumstances to refunds or compensation from your airline in cases of denied boarding, cancellation or delay to flights. However, sometimes the deal may not be available for all dates or to/from all airports. We know, its very confusing! Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. You will be asked to sign up or log in. Save your details for a quick and easy checkout process. If you want to pay separately, you will need to make multiple purchases. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. To confirm your travel arrangements you may be required to pay a deposit per person. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. Telephone calls to or from any of our consultants may be recorded for training purposes. All flights are non-transferable and cannot be used by anyone other than the ticket holder. If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. You will be given immediate feedback on whether the code worked and if not, why. Any amounts you receive from travel service providers or travel insurance will be deducted from any sum paid to you as compensation by us. Anyone can book accommodation with StudentUniverse Hotels; you do not have to be a student. We know a lot of you are concerned and have questions about what to do with your travel regarding limitations created by COVID-19. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. If you need information regarding visa and other travel document requirements for your trip please let us know. It is your responsibility to ensure you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. You are solely responsible for any such fees. StudentUniverse does not own, operate, manage or control these independent suppliers of services and is not liable for their acts or omissions. When you check in at the airport gate, make sure you give the airline agent your frequent flyer information, or you can call the airline directly to make sure they have your frequent flyer information in your flight record. Prices are not guaranteed until full payment is made. Yes, same airline. At the time, most countries haven't announced a vaccination requirement. Also, current discount deals are available at the link. We have unique discounts available for students and anyone under 30. These policies and rules are binding on you, so be sure to review them before purchase. We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). Forced overnight stays for any reason, including changes of itinerary, are not the responsibility of StudentUniverse. Failure to produce either may result in the provider refusing to honour the reservation. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. Advertised prices may be limited to travel within specified dates. StudentUniverse empowers young adults to experience the world with discount travel. You can view any fees associated with canceling your ticket under the My Trips section of your account. StudentUniverse AU has got you covered. Service providers reserve the right to refuse service to travelers at their sole discretion and including, without limitation, if the traveler (i) lacks proper documentation for the country of destination; (ii) has a contagious disease; (iii) is under the influence of alcohol, drugs or narcotics; and/or (iv) manifests disruptive and/or unruly behavior. The cards that we accept may vary based on the supplier (some airlines don't accept certain cards as payment options). In the rare situation where you have already been told that the airline has agreed to a refund, please note that it will be delayed. If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. We may correct any pricing errors on our website at any time. The active codes can always be found on our Promo Codes Page. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling.

How Many Black Millionaires In America 2021, Articles S